Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012

Update: 2020-11-26

Description

In a world driven by content and social media, how do you allow diversity and discourse to happen while still being able to enforce a company’s values and drive its mission? In this episode of the Customer Service Weekly podcast, Donald Hicks, VP of Twitter Service, share his experiences in how he leads his team at Twitter to serve the global market and still Ignite CX Celebration all year long!

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Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012

#box-pro-ellipsis-176251444856014{-webkit-line-clamp:2;}Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012

Jim Rembach

Donald Hicks – Twitter: How to Make the Most Magical Experience for Every Customer | Episode 012